Cookie Policy

Cookie Policy

This Cookie Policy explains how eSIMBox (www.esimbox.website) uses cookies and similar tracking technologies when you visit our website. It describes what these technologies are, why we use them, and your rights to control their use.

By continuing to use our website, you consent to our use of cookies as described in this policy. You may withdraw your consent at any time by adjusting your browser settings or using the opt-out options described below.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.

Cookies can be:

  • Session cookies: Temporary cookies that are deleted when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until you delete them
  • First-party cookies: Set directly by eSIMBox when you visit our website
  • Third-party cookies: Set by external services we use (e.g., analytics providers, payment processors)

2. How We Use Cookies

eSIMBox uses cookies for the following purposes:

a. Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable core features such as shopping cart functionality, secure checkout, and account authentication. Without these cookies, our website cannot operate correctly.

Examples: Session management, cart persistence, CSRF protection tokens, Shopify platform cookies.

Legal basis: Legitimate interest / Necessary for contract performance
Can be disabled: No — disabling these will break core website functionality

b. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information such as pages visited, time spent on site, and error messages. This data helps us improve our website performance and user experience.

Examples: Google Analytics, Shopify Analytics.

Legal basis: Consent
Can be disabled: Yes — see Section 5

c. Functional Cookies

These cookies allow our website to remember choices you make (such as your preferred language or currency) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or using a live chat widget.

Examples: Language preference, currency selection, recently viewed products.

Legal basis: Consent
Can be disabled: Yes — some features may be affected

d. Marketing & Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.

Examples: Facebook Pixel, Google Ads remarketing, TikTok Pixel.

Legal basis: Consent
Can be disabled: Yes — you will still see ads, but they may be less relevant

3. Cookies We Use

Below is a summary of the main cookies used on our website:

Cookie Name Provider Type Purpose Duration
_session_id eSIMBox / Shopify Necessary Maintains your shopping session and cart Session
_shopify_y Shopify Necessary Unique visitor tracking for Shopify analytics 1 year
_ga Google Analytics Analytics Distinguishes unique users and sessions 2 years
_gid Google Analytics Analytics Distinguishes users within 24 hours 24 hours
_fbp Facebook Marketing Tracks visits for Facebook ad retargeting 3 months
cart Shopify Necessary Stores your shopping cart contents 2 weeks

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies and they are subject to the respective third party’s privacy and cookie policies. Third-party services we use may include:

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences in the following ways:

a. Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.

How to manage cookies in popular browsers:

b. Opt-Out of Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

c. Opt-Out of Advertising Cookies

You can opt out of interest-based advertising through:

6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our website does not currently respond to DNT signals, as there is no consistent industry standard for how to interpret them. We will update this policy if a standard is established.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

eSIMBox
Website: www.esimbox.website
Email: DaisyeVejar9193@hotmail.com
Hotline: +84 348 543 400
Address: 204/102 CMT8, Vinh Loi Ward, Rach Gia City, Kien Giang Province, Vietnam

eSIMBox — Instant Connectivity, Anywhere in the World.